Learn how to troubleshoot and fix Dell Laptop Showing Black Screen. I get the same results with the battery removed and just the charger connected - no fan, no HD spin up, no nothing, then the power light on the laptop goes out and stays out. Unit is cool to touch - Answered by a verified Tech Support Specialist . By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. I have similar problem with my Vostro 1320. Click on my username select start conversation and send me the details. I bought a Inspiron 15r (N5010) last feburary and now I think the powesupply went out. When i turned it on, the LCD worked. The charger is working fine (voltage test, also battery charging light on the laptop comes on when plugged in. Try pressing gently on the center part of the keyboard during the first 2 seconds after pressing the power button. If I unplug the laptop and let it sit for a minute and plug it in again, lights come on for about 3 seconds then shut off. This seems to be an issue with the motherboard; Depending on the warranty status we can help you further, please use the link below to check the warranty status. No response form the pc with either charger. This made no difference. You can hear the fan run for a while but other that it just turns off. I know it's not the battery because I switched the battery out with my brother;s and it's still not working. Charger light goes off when I plug it into the laptop, Re: Charger light goes off when I plug it into the laptop. Laptop Tech Support. The connector are of different types...it doesn't fit...is there any way to determine if its really the power cord before deciding to invest $20.... Use a simple continuity tester.None of the 3 wires should be connected to each other but it looks like that the problem is the mainboard.You already did a great job by disconnecting HDD,cdrom etc to try narrowing down the problem and before you decide to buy a new mainboard you may want to take it out again and ask some electronic guy to simply test a couple of parts.This procedure is done in less than a minute (again using a simple continuity tester)and who knows - you might hit the jackpot emoticon.BigSmile.title. It's caused by something not connecting properly with the mother board around the center of the laptop. Of course my laptop is no longer in warranty so please help me out! Thread starter wilsongarfield7; Start date Jan 13, 2018; Tags Latitude Light Power; Sidebar Sidebar. Previous Next Sort by votes. Dell XPS L502. I also tried to just put it on the charger and it doesn't work then either! I have tried to run the LCD BIST by turning the computer on while pressing the key and I get the four color sequence. Laptop is no longer under warranty. Thanks for your help. Please let me know the complete system model number, once I get the information I will assist you further. Please remove and reseat the memory, hard drive and check if the issue persists. Laptops. View the answer I have this problem too Subscribed to new answers . Switch off the system; remove the battery, ac adapter and the power cable. The battery status lights indicate it is fully charged, and the AC adapter does not exhibit this behavior when connected to another laptop. The RTC battery (not CMOS anymore, just powers the clock) is prob on the back side of the mobo. This is a common problem with this model. Laptops will normally work just fine off mains power alone, but a dead battery (I mean truly dead, not just worn out) could stop it working. Flag Post. Is this a good question? Have the same problem with a Dell Inspiron 1721 .. I noticed that the led in the charger was not on. Any other suggestions on how to test the issue I'm experiencing? Pull the main battery, then hold the power button for about 30 seconds. I have a dell inspiron 17r se 7720 , Today the battery charge was around 7% and I tried plugin the power adapter .As soon as charger plugged in the machine went off and blue indicator light in the charger also went off. You might have a bad Memory Port. i have a small dell latitude e6400. Remove the battery from the notebook battery compartment. If you are still under warranty call Tech support. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My HP dv2000 lights up all of the blue lights on the keyboard but the computer does not turn on. You can turn on the laptop as normal. I am so upset. The second charger I used I know works, so I figure it must be the power supply, if thats true, where do I get one? Also let me know the complete system model number. Excited to have been able to find a solution for our customer. I'm assuming I have a hardware problem but I'm not sure how to determine what's wrong. What causes a laptop to turn on and then turn off again. Go to Solution. Jan 13, 2018 1 0 510 0. when i power it on it stays on for a few seconds it shows 3 led locks lit up on the keybord then shuts down. After two weeks, when I push the power button, the lights to the left of the power button and the first two buttons on the right of the power button come on for 5 seconds then go off. The pictures below short parts that could be responsible for short circuits (mainly diodes,transistors) - an experienced technician will have no trouble to spot more relevant parts.Won't give you much hope but I'd hate to lose a mainboard because of a "stupid" short circuit. It just boots up as previously described. I just bought this Dell Latitude D500 for work. The screen never comes on. As soon as I inserted the charger into the laptop the led again turned off...thinking this to be a problem of the charger, I used my sister's charger...but the same problem occurred. But then after sometime the notebook turned off because the battery was empty. Any help would be appreciated. I tried to Hard reboot(pre: Laptop Tech Support: 3: Oct 8, 2018: S if you get a black screen remove the memory cards one by one and test both on each port if the monitor is black when the power button stops blinking. Power light comes on for 2 seconds then goes off. I stumble and found ESC and Power turned it on as normal. But the interesting thing is that the laptop works fine with the battery after I charged it in my friend's vostro 1320. Comments: Hi @sugerbea, Can you hear the fan (or feel the air at the vent) running at all? I have a HP pavilion DV6710EA laptop that worked fine when i first got the thing .....now when i turn it on it powers off again....i have updated the bios and all seemed well for a while.....now its doing exactly the same thing. laptop dosent boot, screen turns on for 2-3 sec then the laptop shuts off. You can check if your Dell computer fan is working correctly using the Dell ePSA pre-boot system assessment. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). If you're certain the power jack is OK, then the mainboard is the faulty part. Please release static power and check if the system is working fine, follow the steps below. To remove and reseat the memory and hard drive use the link below. Hi I have an Acer aspire 5750G was working fine until I turned off one time. When I plug the cord back in a blue light comes on to indicate it is plugged in, then it goes off. With just the motherboard and removing all the peripherals, the problem persisted. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. Inspect the inside of your computer for problems that cause shorting. What do I do next. I plug the charger into the wall and the light is on, when I plug the other end into the pc the light on the charger goes off, I've tried this with two different chargers and they both behave the same. When pressing the power button the laptop begins to boot (all the indicator lights cycle and I hear the optical drive start) but the laptop then shuts off after ~3-4 seconds. Solved! I couldn't boot the laptop again both with and without charger. Follow the steps below. A friend brought a Dell Precision M4400 laptop which randomly turned off. It is fully charged and can charge. 14 years ago Hello, I have a Dell Latitude that when I press the power, all the lights turn on and everything, then after a few seconds it dies. The green light on the adopter glows when i dont plug in the charger in to my laprop, but as soon as i plug in the pin into my laptop it goes off.So the battery is not getting charged...i came to know that is might be due to a short circuit in the motherboard...My doubt is "will the laptop work on the charged battery"...or else the laptop is completely dead. Thanks! If you have tried two different power supplies and both behave the same (charger light goes off) when plugging into the laptop then it's more likely something is wrong with the mainboard or any other device that is connected to it (short circuit).If you have easy access to CDrom drive,hard drive and memory modules disconnect/remove them but I won't give you  much hope:mainboard,screen or power jack are usually the parts that produce such a "massive" short circuit. If battery isn't connected, as soon as you plug in the ac adapter, the power light turns on for half a second and then turns off and stays off. DBZALLTHEWAY Posts 1 Registration date Sunday August 9, 2015 Status Member Last seen August 9, 2015 - Aug 9, 2015 at 07:07 AM Larlongbeach - Sep 9, 2016 at 07:46 PM. The fan doesn't turn on either. The power jack of the laptop seems to be a separate part.Disconnect it and test the power adapter with the cable alone. Dell Inspiron laptop will not power on. When pressing the power button the laptop begins to boot (all the indicator lights cycle and I hear the optical drive start) but the laptop then shuts off after ~3-4 seconds. Answered! ! Computer. There are no flashing lights. Actually, my lcd was blinking so I disassembled the unit and reseat the LCD. ! (HAVE NOT DUPLICATED THIS YET TO CONFIRM)  Iam running Dell diagnostics as we speak. We use cookies to give you the best possible experience on our website. Troubleshooting steps taken * : taken out the battery, turned on without battery, reset my laptop by taking out battery and power cord Any ideas of what I can do? I tried changing power chords, tried turning off PC and holding power button down for 30 secs but nothing. When turning on only power light is going on and then suddenly off nothing is shown on screen and charging light is also going off when light of power goes off and then light of charging turns on. All the perpherals are still on. my laptop is Compaq hp 420. when I pressured power btton ,light on power button on for a second then off and laptop is not on. The power light turns on for a few seconds but then it turns off again. So, I reconnected the charger to the mains and then inserted the charger into the laptop. Laptop turns on for few seconds then goes back off [Solved/Closed] Report. However, it never goes through any diagnostics. Forums. The LED lights on the laptop light up, but once this is done, the laptop just runs for 5 seconds and it automatically shuts off again. Score 0. Thanks!! If the motherboard is working fine with the battery means that vital parts of the mobo are good, isn't it?? Cancel. Take the battery out and try running it just on the mains adapter. This is very often the cause of the problem when the computer powers on for a second or two but then powers off completely. So when I plug in my ac adapter into my laptop the lights come on for 1/2 a second. So, I continued removing DVD drive, HDD, RAM, fan, wifi antenna, heat-sink, and processor one by one and checking every time by plugging in the charger...but the problem wasn't solved. Hi All, In the past few days, with greater frequency my 5100 suddenly shuts down. When I first got it, the power came on. Stevewex In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further. No fan or anything...yet, keep reading plz. if the laptop fan is not functioning well the computer automatically shuts down preventing internal damage from the heat. It's still possible that the power jack is the problem -- and at $20 or so it's less expensive to try replacing than the other possible fault - the mainboard. Please punch in the system service tag or express service code. I removed and reseated both the memory and hard drive. Yes No. And again, if power button is pressed, the light turns to SOLID yellow, there are no beeps of any kind, but loud fan noise. W. wilsongarfield7 Prominent. Try to perform a hard reset: Unplug the AC adapter from the notebook PC. I tried to release static power as you described but the laptop still turns off after a few seconds. If battery is connected, as soon as you plug in the ac adapter, the power light turns on for half a second, turns off … Please help. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.To test the display, you can attach an external monitor and restart the computer. Open up the back of the laptop using an Iphone Screw Driver then remove the battery plugin the charger turn it on. I never even get to the Dell screen. So, I think the problem is with the motherboard right??? Dell laptop power button light blinking but not turning on. If safe temperature is exceeded for the component then the power may be cute off really quick after pressing power button. On quick check we discovered that the fan was not functioning. Fix Easily Dell laptop turns on fan runs but the screen stays black. Hi, I have a Dell XPS 14 Z and it turns on for about 3 seconds and then immediately shuts down. In this link punch in the system service tag or express service code and you can access the user manual. I never even get to the Dell screen. Press and hold down the power button for thirty seconds to drain any excess static power. Latitude 600's: The AC adapter LED light goes dark as soon as it is connected to the laptop. If you have tried two different power supplies and both behave the same (charger light goes off) when plugging into the laptop then it's more likely something is wrong with the mainboard or any other device that is connected to it (short circuit).If you have easy access to CDrom drive,hard drive and memory modules disconnect/remove them but I won't give you much hope:mainboard,screen or power … That works for some Dell models. I then tried to run the PSA diagnostics by holding and powering on the laptop. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it now works, you need a new battery, or content yourself with running it just on mains. Help please and thanks. Any ideas? \015 When I push the Power button, the Power light comes on, then goes off a few seconds later! The keyboard lights, fan, etc run on but nothing on the screen. Laptop Tech Support: 1: Oct 16, 2018: I: My asus x441ua laptop is showing blank screen but led is turned on after pressing the power button. Upgraded from Windows 8 to Windows 10 but still could not get the power light to turn off. Anyone with an idea, please help. The system still shuts down seconds after pressing the power button. If you don't take the time to troubleshoot this possibility thoroughly you may end up missing a simple electrical short and instead performing costly hardware replacements later for no good reason. I have tried to run the LCD BIST by turning the computer on while pressing the key and I get the four color sequence. This won't fix the problem, but it's a quick work around allowing it to boot. Warranty department 1-800-288-4410 ( U.S.Customer only ) found ESC and power turned it on on the center of mobo. Have not DUPLICATED this yet to CONFIRM ) Iam running Dell diagnostics as speak... 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Check if the issue I 'm not sure how to determine what 's wrong then either my! Can you hear the fan ( or feel the air at the vent ) running at?. It just on mains possible matches as you type and it 's not the battery, goes! Two but then powers off completely you quickly narrow down your search results by suggesting possible matches you. Battery because I switched the battery out with my brother ; s and it off! Internal damage from the notebook turned off one time allowing it to boot and reseated both the memory hard... I disassembled the unit and reseat the LCD cute off really quick after pressing the power of. Ok, then hold the power adapter with the mother board around the center of the blue on! On my username select Start conversation and send me the details runs but the stays... Fine, follow the steps below a second Dell XPS 14 Z and it does n't then. Me know the complete system model number the user manual Latitude 600 's: the AC into...